Returns Info

PLEASE READ THE INFO BELOW IF YOU WISH TO RETURN FOR REFUNDS OR EXCHANGES.

Please contact me first if you wish to return your item.
Items will only be accepted if they are in a resellable condition.

  • NO DOG HAIR ON ITEMS
  • NO STRONG SMELLS – DOG, SMOKE, HOUSE SMELLS ETC.
  • ITEMS MUST BE IN ORIGINAL PACKAGING

EXCHANGE – 
Returns for an exchange are accepted within 14 days of the purchase in the condition you received it in.
If you wish to exchange your item for a different size, please contact me first for return instructions. Buyer pays return postage.
If it is used it will not be accepted. Items need to be in a resellable condition.
Please add your name and address
 in the parcel so your replacement can be exchanged and posted.

REFUNDS – 
Returns for a refund are accepted within 14 days of the purchase in the condition you received it in.
If it is used it will not be accepted. Items need to be in a resellable condition.
Once the return has been received, we will issue a full refund.
Please add your name and address in the parcel so we know who it is from.

Please contact info@thetrendywhippet.co.uk for all returns information.

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