Returns info

PLEASE READ THE INFORMATION BELOW IF YOU WISH TO RETURN FOR A REFUND.

Please contact me first if you wish to return your item.
Items will only be accepted if they are in a resellable condition.

  • NO DOG HAIR ON ITEMS
  • NO STRONG SMELLS – DOG, SMOKE, HOUSE SMELLS ETC.
  • ITEMS MUST BE IN ORIGINAL PACKAGING
  • NO MARKS OR STAINS ON THE ITEM.

We only accept returns for a refund, so it is important you measure correctly to avoid this.

REFUNDS
Returns for a refund are accepted within 30 days of the purchase in the condition you received it in.
If it is used it will not be accepted. Items need to be in a resellable condition.
Once the return has been received, we will process the return and issue a refund minus original shipping within 3 working days.
You will need to complete the returns form that is included in your parcel.
Customer needs to cover the return postage cost, unless the item is faulty.

Please contact [email protected] for all returns information.

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